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Chokes, leaks, water heaters and rubbish chutes. We agree the price with you before any work starts, and that's the number on the invoice — no hidden cost. Book a time slot instead of waiting all day. PUB-licensed, HDB to commercial.
Send a photo and we'll quote on the spot where we can. Either way, nothing gets started until you've agreed the price. Public holidays included.
Services
Most of our work falls into one of these. If your problem isn't listed, call anyway — fifteen years in, there isn't much in a Singapore flat we haven't opened up, and no job is too small to ask about — we're happy to advise either way.
When it can't wait until morning
Burst pipes, overflowing toilets, water across the kitchen floor. We take calls at 3am and we come out at 3am.
The everyday jobs, done properly
Replacements and repairs that hold up. We use parts you can source again in five years, not whatever was cheapest at the supplier.
No job too small — just ask
Rubbish chute hoppers, rusted brackets, a single tap, odd fittings nobody stocks. Send us a photo and we'll advise whether it's something we can help with. If it is, we'll quote it. If it isn't, we'll point you the right way. Either way we're happy to take a look — we'll try our best.
Not sure which you need? WhatsApp us a photo — 8280 8954
Why us
Ring at 3am and you get one of us on the line, not a script. If we're under someone else's sink we'll call you straight back — and a WhatsApp with a photo usually gets an answer fastest.
You get the number before we start and the invoice matches it. No call-out fee if you go ahead, no charge for a WhatsApp quote, no surcharge you only hear about at the door.
For anything that isn't an emergency, ask for a specific arrival time and we'll hold it. From Jurong to Changi. If we're running late, you get a message, not silence.
We run the fixture, check for leaks and show you it's working while we're still standing there. Drop sheets down before we start, mess taken away after.
Rusted brackets, odd chute fittings, a single dripping tap. Just ask — we're happy to advise whether it's something we can help with, and fifteen years on old HDB galvanised pipe means we usually can.
Installations carry the manufacturer’s warranty. Chokes can’t be warrantied by anyone — what causes them is what goes down the pipe. We’d rather say that now than argue about it later.
The process
Describe the problem, or send a photo or short video. Faster than typing it out, and it lets us price properly.
Usually within minutes. For anything we can't price sight-unseen, we say so honestly instead of lowballing to get in the door.
Emergencies, as fast as we can get there. Everything else, pick a time slot and we'll hold it. On arrival we look at the real job and confirm the price before starting.
We run the fixture, check for leaks and show you it works before we pack up. Payment by PayNow, PayLah or cash, and the invoice the same day.
Reviews
Raja did a good job with replacement of taps. On hindsight we wanted to add silicon around the tap. He acceded to our request and came back several hours later.
One of our toilets became very clogged and started overflowing. I tried plunging for an hour plus but no use so had to call for emergency help since it was already getting late. Their plumber came very quickly which I appreciate because I was worried about flooding. They really knew what they were doing and didn't overcharge even though it was late.
I have used these guys a couple of times already and recommend to neighbours too. Their response time is impressive and the quality of work, you can tell they are very experienced. Have used them for toilet bowl installation and choked drain before.
In detail
A closer look at the three we're called for most often.
Slow drain, gurgling floor trap, or water backing up out of the toilet. We use motorised augers and jetting rather than pouring chemicals down and hoping — chemicals eat older HDB pipework and rarely shift a real blockage. We clear toilets, kitchen sinks, floor traps, basins and main drainage lines, then run water through in front of you to prove it's gone.
Common in older HDB flats with galvanised or clay drainage, and kitchens where cooking oil goes down the sink. If the same drain keeps choking, we'll tell you whether the cause is structural rather than just clearing it again.
Storage and instant, all the usual brands — Rheem, Ariston, 707, Joven, Alpha. We diagnose before quoting a replacement, because a heater that's stopped heating is often a thermostat or heating element rather than a dead unit. Saying so costs us a bigger invoice and earns us the next call. New installs get proper isolation, earthing and a working safety valve, which is where cheap installations cut corners.
Worth knowing storage heaters last roughly 8–10 years in Singapore water. If yours is older than that and leaking, replacement is usually cheaper than repair. New units keep their full manufacturer warranty and we handle the claim for you rather than sending you to the brand.
A damp patch on the ceiling, a water bill that's jumped, or a wall that's staying wet. We trace concealed leaks with acoustic and moisture detection so we open the smallest possible area of wall, floor or false ceiling. For inter-floor leaks between HDB units — the awkward ones involving your neighbour — we can produce a written assessment of the source, which is what you'll need for cost-sharing under HDB's guidelines.
Worth knowing before you call anyone, turn every tap in the flat off and watch the water meter. If the dial is still creeping, water is going somewhere it shouldn't. If it's completely still, the damp is probably not your pipes at all — often it's waterproofing in the unit above, which is a different repair and a different conversation. Either way you'll know more than when you started.
FAQ
It depends on the job and on the fitting you choose — a toilet choke sits at the low end, a water heater replacement or a concealed leak repair at the higher end. Send us a photo or describe it on the phone and we'll give you the number for your actual job. We quote before we start, so you'll never find out the cost on the invoice.
Often, yes. Send a photo or describe it and we'll quote it on the spot for the common jobs — chokes, tap and mixer swaps, standard heater replacements.
Sometimes we can't, and we'd rather say so than guess. A ceiling stain could be a pipe joint or a waterproofing failure two floors up; a choke could be a blockage or a cracked pipe. Those need a look before anyone can price them honestly, and a plumber who quotes them blind over the phone is either guessing or planning to revise it upward once he's inside.
What we do promise either way: you hear the number and agree to it before any work starts. The after-hours fee is flat, so that part we can always tell you upfront.
Yes, unless the job turns out to be a different job — a choke that's actually a cracked pipe, for instance. In that case we stop, show you what we've found, and give you a new number to approve or decline. We don't carry on and put it on the invoice.
For anything that isn't an emergency, yes — tell us the slot that suits you and we'll hold it. Emergencies are different: we come as fast as we can and tell you honestly on the call how long that's likely to be. Either way, if we're running late you'll hear from us.
Yes, including Sundays and public holidays. There's an after-hours surcharge outside normal working hours, and we tell you what it is on the phone before we come, not when we hand you the bill.
If we don't pick up straight away it's because we're on a job with our hands full. Leave a WhatsApp with a photo and we'll come back to you as soon as we're clear — usually within minutes, and you won't have to explain it twice.
Two different kinds of job, so we’ll separate them rather than give you one number that doesn’t mean much.
Installations and parts — covered. Water heaters, rubbish chute doors and hoppers, toilet bowls, taps and mixers. You get the manufacturer’s warranty on the part, for as long as they offer it, and we honour it as far as they do. If the unit fails or our installation leaks, we come back at no charge.
Clearing work — can’t be warrantied, by us or anyone. Chokes, blocked drains, packed chutes. A drain we clear properly this morning can be blocked again tonight, because what causes it is what goes down the pipe — too much toilet paper, wet wipes, a month of cooking oil. No plumber can guarantee against that, and any who says they do is planning to argue with you about it.
What we do stand behind on clearing work is our own workmanship. If we didn’t clear it fully, or we damaged your pipework getting to it, that’s ours to put right.
For sanitary and water service work in Singapore, yes — it's a legal requirement, and unlicensed work can cause you problems with HDB, your MCST, or an insurance claim. All our plumbers are PUB-licensed.
Yes, and please just ask. Rusted brackets, a single tap, one odd chute part — the jobs bigger outfits don't think are worth the trip. Send a photo or describe it on the phone and we'll advise whether it's something we can help with. If it's not our line of work we'll say so and point you the right way, which is faster than three more phone calls. We're happy to help where we can and we'll try our best.
Generally the hopper and chute door inside your flat are the homeowner's responsibility, while the common chute shaft is the town council's. If you're not sure which side of the line your problem falls on, send us a photo and we'll tell you straight — including if it's a call to the town council rather than a job for us.
Inter-floor leaks between HDB units are usually a shared cost between both households, and you'll need the source properly identified first. We can assess it and give you a written finding to work from.
PayNow, PayLah or cash, after the work is done and you're happy with it. Invoice sent the same day.
Yes. HDB flats, condominiums, landed properties, offices, F&B kitchens and retail units. Condo work sometimes needs MCST approval or a permit-to-work — we'll tell you if yours does and help with the paperwork.
Call us and you'll speak to an actual plumber, not a sales script. Or send a photo on WhatsApp and we'll come back with a price — no hidden cost, and a time slot if it can wait until morning.
24 hours, 7 days, public holidays included.
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